Privacy Policy

At Reliable Austin Movers, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your data. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you use our services, visit our website, or fill out forms. The types of information we collect include:

1.1 Personal Identification Information

• Name
• Email Address
• Phone Number
• Billing and Shipping Addresses
• Payment Information (processed securely through our payment provider)

1.2 Non-Personal Identification Information

• IP Address
• Browser Type
• Device Information
• Referring/Exit Pages
• Date and Time of Visits

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 Service Provision

• To provide you with the moving services you request, including scheduling, packing, transporting, and unpacking.
• To communicate with you regarding your scheduled move, confirming details, and offering support.

2.2 Communication

• To send you service-related updates, reminders, and notifications.
• To respond to your inquiries, complaints, or requests for customer support.

2.3 Marketing & Promotions

• To provide you with promotional offers, discounts, and information about our services, if you opt-in to receive such communication.
• You can choose to opt-out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

2.4 Website Improvement

• To analyze how our website is used and improve user experience.
• To enhance the performance and functionality of our website, based on user feedback and behavior.

3. How We Protect Your Information

3.1 Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and administrative procedures to safeguard and secure the information we collect.

3.2 Payment Security

All payment transactions are processed securely through trusted third-party payment processors. We do not store your credit card information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following situations:

4.1 Service Providers

We may share your personal information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, and website hosting providers. These service providers are obligated to maintain the confidentiality of your data.

4.2 Legal Compliance

We may disclose your personal information if required by law, such as to comply with legal processes, regulations, or government requests.

5. Cookies

Our website may use cookies to enhance your user experience. Cookies are small text files stored on your device when you visit our site. They help us remember your preferences, improve website functionality, and track website usage for analytical purposes.

You can control cookie settings through your browser settings, but please note that disabling cookies may impact some functionalities of our website.

6. Your Rights and Choices

6.1 Access to Your Information

You have the right to access, update, or correct any personal information we hold about you. If you would like to access your personal data or make corrections, please contact us using the details provided below.

6.2 Opting Out of Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in any of our emails or by contacting us directly.

6.3 Data Deletion

You have the right to request the deletion of your personal data, subject to applicable legal requirements. To request data deletion, please contact us directly.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience or informational purposes. We do not control the content or privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

Reliable Austin Movers reserves the right to update or modify this Privacy Policy at any time. We will post any changes to this page, and the updated policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below:

Reliable Austin Movers
Phone: 1-512-955-5139
Email: info@reliableaustinmovers.com
Address: 1601 Rutherford Ln #200a, Austin, TX 78754, USA