Welcome to Reliable Austin Movers! Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using the services of Reliable Austin Movers, you agree to be bound by these Terms and Conditions.
1.1 Acceptance of Terms
By using the website or services of Reliable Austin Movers, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or services.
1.2 Service Availability
Reliable Austin Movers reserves the right to modify, suspend, or discontinue any part of the services we offer without notice. We also reserve the right to restrict access to specific services or portions of our website at our sole discretion.
2.1 Types of Services
Reliable Austin Movers provides various moving-related services, including but not limited to:
For further details about each service, please refer to the respective service pages on our website.
2.2 Pricing and Payment
The pricing for our services is determined based on various factors such as the size of the move, distance, and any additional services required. All pricing will be clearly communicated to you before any work begins. A deposit or full payment may be required prior to the commencement of services.
We accept various payment methods, including credit/debit cards and other forms of payment as specified on the payment page.
3.1 Provision of Accurate Information
You agree to provide accurate and complete information about your moving requirements when booking our services. Any false or incomplete information provided may result in additional charges or delays in the moving process.
3.2 Preparation for the Move
Clients must ensure that their property is ready for the move on the agreed-upon date. This includes ensuring that all items are packed, and there is clear access to the items that need to be moved.
3.3 Access and Parking
Clients must ensure that the moving team has access to both the origin and destination locations. This includes providing adequate parking space for our moving trucks.
4.1 Damage to Property
While Reliable Austin Movers takes all necessary precautions to avoid damage to property during the moving process, we are not liable for damage to items not packed by our team or items that are improperly packed. For additional protection, we offer moving insurance, which clients may purchase at their discretion.
4.2 Insurance
Reliable Austin Movers offers basic liability coverage on all moves, but we recommend purchasing additional insurance for valuable or fragile items. Detailed insurance options will be provided to you upon request.
4.3 Liability Limitations
Our liability for any damage to your property is limited to the amount of the charges for the services rendered unless additional coverage is purchased. Reliable Austin Movers is not responsible for any indirect, incidental, or consequential damages.
5.1 Cancellation Policy
If you need to cancel or reschedule your move, please notify us at least 48 hours before the scheduled moving date. Failure to provide 48 hours’ notice may result in a cancellation fee.
5.2 Rescheduling
Rescheduling is possible, but you must inform us at least 48 hours before the move date. Depending on availability, rescheduling may incur additional charges.
6.1 Data Collection
By using our services, you consent to the collection of personal information, including your name, contact details, and other necessary information to complete your move.
6.2 Use of Information
The information we collect is used exclusively to process your order, improve our services, and keep you updated about your move. We do not share or sell your personal information to third parties without your consent unless required by law.
You agree to indemnify and hold harmless Reliable Austin Movers, its employees, agents, contractors, and affiliates from any claims, damages, or losses arising from your use of our services, including any violations of these Terms and Conditions.
8.1 Arbitration
In the event of a dispute or disagreement, both parties agree to resolve the matter through binding arbitration, rather than through litigation. The arbitration will take place in Travis County, Texas, and will be conducted according to the rules of the American Arbitration Association.
8.2 Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services following the posting of any changes constitutes your acceptance of those changes.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Reliable Austin Movers
Phone: 1-512-955-5139
Email: info@reliableaustinmovers.com
Address: 1601 Rutherford Ln #200a, Austin, TX 78754, USA
